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Custom Training at MTEC

Housekeeping Room Attendant Training Program

Program Start Dates

  • September 10, 2018

The program includes 6 weeks of classroom training plus a 30 hour work practicum. (206 hours)

Your Training Investment:

Training Program $1500
1% Training Completion Fund $15
Registration Fee $50
Total Training Investment $1565

MTEC uses emerit National Occupational Standards. After completing the Housekeeping Room Attendant Training Program, students will be able to demonstrate the following skills and duties and develop the knowledge and attitude to be considered competent in this occupation:

  • Tourism awareness – Winnipeg BEST Ambassador Program
  • Customer service – Manitoba BEST Service Excellence
  • Professionalism
  • Interpersonal and communication skills
  • Efficient work practices
  • Respectful workplace
  • Ergonomics
  • Teambuilding and conflict resolution
  • Handling difficult situations
  • Networking
  • Negotiation
  • Managing workplace stress
  • Time management
  • Occupational health and safety basics
  • WHMIS (Workplace Hazardous Materials Information System)
  • Emergency First Aid - Level C and Level 1 AED
  • Guest relations
  • Policies and procedures
  • Industry terminology
  • Service support duties
  • Cleaning responsibilities
    • Organization
    • Perform core tasks
    • Clean guest rooms and property facilities
    • Laundry activities