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MTEC Adds New Retail Sales Associate Training Program

Retail Sales Associate

Program Start Dates: January 21, 2016

The program includes 6 weeks of classroom training plus a 30 hour work practicum.


MTEC uses emerit National Occupational Standards. After completing the Retail Sales Associate Training Program, you will be able to demonstrate the following skills and duties and develop the knowledge and attitude to be considered competent in this occupation:

  • Tourism awareness – Winnipeg BEST Ambassador Program
  • Customer service – Manitoba BEST Service Excellence
  • Professionalism
  • Interpersonal skills
  • Efficient work practices
  • Respectful workplace
  • Teambuilding and conflict resolution
  • Handling difficult situations
  • Occupational health and safety
  • WHMIS (Workplace Hazardous Materials Information System)
  • Emergency First Aid - Level C and Level 1 AED
  • Retail merchandising
  • Visual presentation
  • Retail loss prevention
  • Selling for the retail industry

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