Front Desk Clerk Training Program
Program Start Date - January 20, 2025
Program End Date - March 14, 2025
Get training to become a front desk clerk with this 6-week training program located in Winnipeg, Manitoba. As a front desk clerk, you'll be the first person guests see when checking in and the person they'll call when they need assistance or recommendations. Front desk clerks can work at hotels, motels, resorts, cottages/cabins and other accommodations.
The program includes 6 weeks of classroom training plus a 30 hour work practicum. (216 hours)
Tuition:
| Training Program | $1,700 |
| Registration Fee | $100 |
| Total | $1,800.00 |
After completing the Front Desk Training Program, students will be able to demonstrate the following skills and knowledge to be considered competent in this occupation.
Training and Certifications Include:
- Guest Services
- Reservations and sales
- Arrivals and departures
- Department operations
- Tourism Awareness: Winnipeg Ambassador and Manitoba Ambassador Programs
- Customer service
- Professionalism
- Ergonomics
- Time Management
- Interpersonal and communication skills
- Negotiation
- Teambuilding & conflict resolution
- Handling difficult situations
- Networking
- Emergency First Aid-Level C and Level 1 AED
- WHMIS (Workplace Hazardous Materials Information System)
