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Retail Sales Associate
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Retail Sales Associate Training Program

Program Start Date(s)
 - May 13, 2024

Get training to become a retail sales associate with this 6-week training program located in Winnipeg, Manitoba. As a retail sales associate, you'll learn how to provide unparalleled service experiences and develop the confidence to handle any customer situation. Retail sales associates can work in a nearly endless variety of retail environments.

The program includes 6 weeks of classroom training plus a 30 hour work practicum. (210 hours)

Your Training Investment:

Training Program $1,700
0.5% Training Completion Fund $8.50
Registration Fee $100
Total Training Investment $1,808.50

After completing the Retail Sales Associate Training Program, you will be able to demonstrate the following skills and duties and develop the knowledge and attitude to be considered competent in this occupation:

  • Tourism awareness – Winnipeg Ambassador Program
  • Customer service – Manitoba Service Excellence
  • Professionalism
  • Interpersonal and communication skills
  • Efficient work practices
  • Respectful workplace
  • Ergonomics
  • Teambuilding and conflict resolution
  • Handling difficult situations
  • Networking
  • Negotiation
  • Managing workplace stress
  • Time management
  • Occupational health and safety basics
  • WHMIS (Workplace Hazardous Materials Information System)
  • Emergency First Aid - Level C and Level 1 AED
  • Visual presentation
  • Retail loss prevention
  • Inventory management
  • Merchandising
  • Payment processing 
  • Cash handling procedures

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